Category: Ai News

Using our example, an unsophisticated software tool could respond by showing data for all types of transport, and display timetable information rather than links for purchasing tickets. Without being able to infer intent accurately, the user won’t get the response they’re looking for. Natural Language Understanding seeks to intuit many of the connotations and implications

Users interact with such bots by clicking on predefined questions that lead to the desired answer. One of the key ways to optimize your chatbot is to incorporate user feedback. Listen to your customers and adjust your chatbot’s responses and functionality based on their needs and preferences. You can also use analytics tools to track